At SERVPRO® of Western Lake County, we are committed to serving you 24/7/365. We are your water damage, fire damage, storm damage and mold remediation experts. We are also committed to contacting you in a timely manner, showing up promptly, and notifying your insurance company of the status of the loss efficiently and quickly. The numbers 1-4-8 have a particular meaning to us. Our commitment, when called by an Insurance Company or by our Call Center for a loss, is to contact the property owner within 1 hour of the First Notice of Loss, be on site within 4 hours, and contact the Insurance Company within 8 hours to report on the condition of the loss. We are judged on these three numbers, but frequently we beat these numbers. It is not unusual for us to call the property owner within minutes of receiving the FNOL and for us to be on site within an hour. We understand how important it is to be there to start the drying process. We care about your property and look forward to helping you at every opportunity.
SERVPRO® of Western Lake County is faster to any size disaster. No water damage or fire damage is too big or too small for us. Call us when disaster strikes. 440-975-9585
Restoration Process for your commercial business
Once you have started the process of putting in a claim and getting mitigation services started we will be notified about your loss. It is our guarantee that we will call you within 1 hour. Our goal is to get in contact with you ASAP for us at SERVPRO® of Western Lake County. We are committed to helping you when disaster strikes and a huge part of that is speaking with you and assuring you that help is on the way. We have been serving customers like you for 40+ years when disaster strikes and know that speed counts to help put you at ease and know that things will be made right, call 440-975-9585. SERVPRO® of Western Lake County has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 440-975-9585 to help you. We are a certified locally owned and independent run firm who are committed to serving our community when disasters such as pipe breaks and fires occur. Call us and we’ll be there 440-975-9585.
When disaster strikes your commercial business
With over 40 years of service in our communities we have done our share of large commercial jobs. SERVPRO® of Western Lake County is experienced and trained to help you when disaster strikes no matter big or small. Our crews are able to respond even in the middle of the night and mobilize to assist you; our crews are bonded and trained to work in spaces with confidential information with discretion and professionalism. SERVPRO® of Western Lake County holds itself to the highest standard in customer service and will work to help make it “Like it never even happened.” If disaster should call make sure to call the team in the area that is ready to help lighten your load and make a stressful situation easier and faster for you, call us at 440-975-9585. SERVPRO® of Western Lake County has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 440-975-9585 to help you. We are a certified company committed to serving our community when disasters such as pipe breaks and fires occur.
When you have water coming down through your ceiling and pouring through light fixtures, the most important thing to you in that moment is a quick response to mitigate the issue. SERVPRO® of Western Lake County is able to react and respond quickly and efficiently. We adhere to what is called the 1-4-8 rule. We will call you within 1 hour of being notified; we respond as quickly as possible. We will be on site within 4 hours of speaking with you and we will update your insurance company within 8 hours. If disaster should cause disruption in your home or office, make sure to call the team with 40+ years of experience helping to make it “Like it never even happened.” Call SERVPRO® of Western Lake County at 216-575-1985. SERVPRO® of Western Lake County has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 440-975-9585 to help you. We are a certified company and committed to serving our community when disasters such as pipe breaks and fires occur. Call SERVPRO of Western Lake County today! 440-975-9585
There are lots of companies who will do a mold inspection/estimate for your company & talk about how they can “clean” mold with bleach. Well, they can certainly try, but it won’t help. SERVPRO® of Western Lake County is committed to remediating the problem completely & correctly so that you can get back to business faster, with less impact on your customers & business. We are able to work with you to limit disruptions allowing your work to go on. For more information on how SERVPRO® of Western Lake County can help you call us at 440-975-9585. We can come out and do an inspection & speak honestly & openly with you about options that you have. SERVPRO® of Western Lake County has been serving the community since 1977. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 216-975-9585 to help you.
House Fire Plan
Every second counts during a fire. Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.
In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few steps to help you develop an emergency escape plan:
Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.
Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.
Choose an outside meeting place a safe distance from your home where everyone can meet after they’ve escaped. Make sure to mark the meeting location on your escape plan. Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals. Practice your fire escape plan at night and during the daytime. SERVPRO of Western Lake County wants you to stay safe and prepare now to ensure you are ready for any disaster.
Fire Damage Restoration Services
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Western Lake County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Western Lake County 440-975-9585
Resources to Handle Floods and Storms
SERVPRO of Western Lake County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.
Resources to Handle Floods and Storms
When storms hit Austin, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Have Storm or Flood Damage? Call Us Today 440-975-9585
Plan to Stay in Business After a Storm
As a business owner or manager, you are a leader in your community, and have the opportunity to set an example for your employees, customers, and community to follow.
This year, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared.
Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.
Ready Business asks companies to take three simple steps:
- Plan to stay in business
- Encourage your employees to become ready
- Protect your investment
Ready Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses to prepare their employees, operations, and assets in the event of an emergency. At ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency.
Call SERVPRO of Western Lake County and we can help you plan for the unexpected 440-975-9585
When your basement floods
Storms and flooding in Western Lake County can lead to water buildup in the basement. As a homeowner, it’s important to understand what to do in these situations, how water gets down there in the first place, and ways to help prevent lasting damage.
How Water Gets Into the Basement
The first reaction for many when looking at a basement flood is to wonder how the water got there in the first place. There are several factors that may come into play.
- An improperly functioning sump pump
- Poor drainage around basement walls
- Cracks or holes in the walls water can leak through
- Issues with basement plumbing, such as a water heater
- Heavy storm rains
Water buildup in the basement can cause further problems for your home. As water tends to flow in the least resistant path, it will find holes and cracks to flow through and continue to puddle at the lowest point unless otherwise prevented.
How To Take Care of Water in the Basement
If you find flooding in your basement, it’s best to contact a professional as soon as possible. He can assist with pipe repair, if needed, take care of the water removal, and assess your basement for the source of the problem. Many services also offer help with the drying and sanitation of the affected areas, as well as repair and mold remediation.
How To Prevent Floods
In some cases, there may be ways you can help prevent damage from a basement flood. These can include installing a sump pump if you do not currently have one, regularly checking to make sure plumbing is intact, and sloping your yard and landscaping away from your home. A professional may have further ideas on ways to help prevent water damage.
Understanding the how and why of basement flooding can help you contact the team you need for repairs and restoration. Knowing these things can also help you take the steps necessary to help protect your home.
When disaster strikes call SERVPRO of Western Lake County 24/7 and we’ll be there. 440-975-9585