Recent Posts

Spring Rain Causing Flood Damage in Willoughby, OH

6/9/2019 (Permalink)

Here's a few flood tips to help you through all the spring rain we have been getting:

Stay Alert While Driving

Avoid flooded streets. It is a simple rule to follow, if the roadway is submerged, do not travel on that road. You have no way of knowing how deep the water is. If the roadway is flooded, turn around.

After a Flood

Always Check for damage.

Before you re-enter your Willoughby, OH home, check for any structural damage. If at any point you suspect that your water, gas, electric, or sewer lines have been damaged, CONTACT THE LOCAL AUTHORITIES. They will assist keeping you and your family safe. 

Once you have established it is safe to return to your home; remove wet contents immediately. According to FEMA, wet carpeting, furniture, bedding, and any other items holding moisture can develop mold within 24 to 48 hours.

Call SERVPRO® of Western Lake County at 440-975-8595 to extract any standing water and to mitigate any mold growth, to clean and disinfect everything touched by floodwaters. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.” 

Water Damage Timeline

5/31/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Western Lake County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  We arrive quickly and starts the water extraction process almost immediately. This immediate response helps to minimize damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Water Damage can’t wait, that’s why we’re ready to help 24/7.

Recent fire damage testimonial

5/17/2019 (Permalink)

SERVPRO of Western Lake County specializes in fire damage repair and restoration. Serving our community and being there to help in times of distress and disaster is what we do. We wanted to share this recent testimonial from a customer:

“I can’t thank SERVPRO of Western Lake County enough. I never expected my dryer vent to catch on fire. We weren’t home at the time thank goodness but also because we weren’t home there wasn’t a quick call to put the fire out. The fire destroyed most of our home and belongings. SERVPRO of Western Lake County was at our home before the firefighters even left. Once cleared, they helped us safely retrieve our salvageable belongings. They took time to look through everything with us to let us know what could be restored, like family pictures damaged by the water. I was so impressed by their professionalism and work ethic. They definitely helped us in such a stressful time. I would recommend them to anyone who needs their service.”

We love hearing this feedback. What’s important to you is important to us. If we can restore it after a fire, we will do everything in our power to do so. As the weather is clearing and getting warmer, use this time to do some spring cleaning of your dryer vents! Have them checked and cleaned to ensure your family and homes safety against fire damage.

Preventing Electrical Fire Damage

5/11/2019 (Permalink)

Electrical fires cause millions of dollars in damages, while also claiming lives in the process. There are so many possible causes for these types of fires. One of these causes can be faulty wiring through out the house, and overloading connection for more than they were designed for. Improper use of extension cords and power strips can cause a situation. Even something as simple as small animals chewing through wiring in the wall can cause a fire. 

You can prevent electrical fires in the home by following a few safety tips. When purchasing a used heating appliance, make sure the temperature switch will shut down the equipment if the thermostat fails. When doing duct work, make sure you use a licensed professional. Anywhere there is an electric current, there is a chance of a fire. By the time you see or smell smoke, the electrical fire may already be out of control. SERVPRO of Western Lake County wants you to stay safe and take action immediately to repair and replace faulty wiring in your home to reduce the risk of an unwarranted situation. Know the signs before the fire even starts. Call 216-575-1985

Tips for preventing flood damage

4/29/2019 (Permalink)

Here’s some helpful tips to help prevent basement flooding:

To prevent water from leaking through your foundation, look to gutters for your first line of defense. 

While gutter-and-downspout systems protect your house from rainwater and snow melt, they can also compound drainage problems by concentrating roof runoff at a house's corners close to the foundation.

To carry water away, attach a sloped leader to each gutter and guide water at least 10 feet from the foundation.

Downspouts can also be directed to dump directly into an above or underground catch basin which will redistribute the water slowly back into the ground via small holes drilled throughout the basin.

Plug gaps and holes in basement.

If you see water dribbling into the basement through cracks or gaps around plumbing pipes, you can plug the openings yourself with hydraulic cement or polyurethane caulk.

Check your landscaping.

Check that your landscaping isn’t allowing water to pool around your foundation.

Soil should always slope away from your foundation for at least three feet. If the soil around your foundation is level or slopes back toward your home, add enough fresh soil to allow water to flow away and allow at least six inches of clear space between your foundation and your landscaping.

Maintain Your Plumbing.

While most of the hazards that lead to water in the basement come from outside water; water and drain pipes inside your home could also cause an issue. Plumbing maintenance begins with using your drains properly, including sinks, bathtubs, showers, and toilets.

Waterproof the Walls.

Waterproofing the walls is an effective way of keeping rain- and groundwater out of your basement.

You can paint the interior of your basement walls with a waterproofing product, while a professional waterproofing company will need to waterproof the exterior side of your foundation.

Water in your basement can lead to mold growth and that can lead to health concerns!

Be vigilant in checking for water leaks in your home and basement to avoid big water problems in the future!

If you find yourself with flood damage call SERVPRO of Western Lake County 440-975-9585

The Facts About Cleaning Smoke Damage After a House Fire

4/19/2019 (Permalink)

The Facts About Cleaning Smoke Damage After a House Fire

Many homeowners think that they can clean-up smoke damage to their home after it has been burned in a fire. Unfortunately, that is never a good idea. Cleaning up smoke and soot damage requires professionals to do the job.

Bring in the Fire Damage Pros

First off, a house that has been burned in a fire is typically not safe to enter or spend time in. The integrity of walls and floors may have been damaged, along with other hazards. It’s important not to enter the home until professionals tell you it is safe to do so.

While you should not undertake trying to clean up smoke and soot damage from a house fire yourself, you should get the professionals into your as soon as possible. Ash and smoke, if left untreated, will cause corrosion, discoloration and a lingering powerful and offensive odor. Ash, specifically, will start causing damage and discoloration almost immediately and the damage may be permanent and irreversible. Anything that was made of plastic will begin discoloring within minutes. Metals will easily tarnish and corrode, and fiberglass will begin to yellow.

If you get fire damage restoration professionals in soon enough after a house fire, they can mitigate or eliminate the smoke and ash damage from the fire and prevent further damage to your property. Unfortunately, if you don’t get the pros in early, the damage becomes worse and worse and the costs to repair will begin to skyrocket within just a few weeks!

Know Who to Hire

Many companies claim to be fire damage restoration specialists, but they may not actually have the proper training and certification to do the job. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the primary oversight agency for the industry. Companies recognized, registered and certified by the IICRC will have taken extensive coursework to earn their certification.

What a Trained and Certified Fire Damage Restoration Professional Does

A trained and certified fire damage restoration professional will first identify all affected materials and the source of odors, if possible. They will be extremely thorough. They will identify what can be salvaged and cleaned and what cannot be and must be completely replaced. They will then begin the clean-up process by removing built-up ash residue. Once the ash is cleaned, they can better identify the sources of odors, which they will treat with special detergents made to neutralize the odors. Once fire damaged materials are treated, they will be sealed to prevent future odors from emitting into your home.

If you or anyone you know is in need of smoke or fire damage restoration services.

We are here to help! Contact us today.

Any water damage in your home is bad

4/15/2019 (Permalink)

Any water damage in your home is bad.

But trying to clean it up yourself can be a disaster. Especially when the water you don't see contains bacteria-or cause mold, rot and other unseen damage that can affect the value of your home. So before you risk your health or the valve of your home by cleaning it up yourself.

Your local SERVPROis highly trained to safely clean and RESTORE your building, utilizing the following procedures

#1: The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

#2: We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

#3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

#4: We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

#5: We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

#6: Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. So, before you risk further damaging the value of your home or facility by attempting to clean up the mess yourself, call your local SERVPRO.

Facts about flood damage repair

4/15/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call SERVPRO of Western Lake County  

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Port Jefferson and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help SERVPRO of Western Lake County 440-975-9585

5 Simple Steps for an Insurance Home Inventory

4/5/2019 (Permalink)

Five Simple Steps for an Insurance Home Inventory

You know how much you paid for that new TV; same for your computer. But what about those plastic bins of toys you keep under the stairs? Your collection of antique china? That expensive woodworking equipment? You might have already taken stock of the big things, but in an emergency, could you do a mental household inventory list and name all your valuables? That's why it's important to do a home inventory. For peace of mind, and for insurance purposes, a home inventory is just a smart move. It can help you decide how much and what type of homeowners' insurance to buy, speed up the claims process, and help verify losses for your income tax return. Where do you start? READ ON!

1. Starting a Household Inventory- Get Organized

First of all, you'll need to get organized. You'll want to document things like the insides of your tool boxes and closets; start a household inventory list. Tidy up; it's easier to see what you have if your possessions aren't in piles on the floor of your closet or crumpled up in a junk drawer.

2. Starting an Insurance Home Inventory- Method to the Madness

Before you start making your home inventory list, plan your starting point. Map your course through your household and move room to room methodically. By plotting your course in advance, you're saving yourself time and also decreasing your chances of missing important inventory items. For an insurance home inventory, remember to include your attic, garage, and even detached structures (like your shed).

3. Making a Home Inventory List- Document Everything

How you document your household inventory is important. Photography is your friend; go from room to room, taking pictures (or even video, provided you narrate!) as you go. Make special note of your most valuable items (jewelry, antiques, electronics) and where you keep them. It's also helpful to keep receipts and to note the serial numbers for your gadgets.

What type of items do you include on your household inventory list?

  • Furnishings (bookcases, cabinets, couches, tables, drapes, lamps)
  • Appliances (stove, washer/dryer, hair dryer, scale, vacuum)
  • Electronics (Flash drives, gaming systems, tablets, chargers, computers, DVD collection)
  • Lawn and Garden (patio furniture, lawn mower, snow blower, hoses, bikes)
  • Antiques and Collectibles (baseball cards, dolls, signage, toys, stamps, coins, art)

What details do you include about the items on your household inventory list?

  • Provide a general description of the inventory item
  • List the quantity of those items
  • Note the date each item was purchased
  • Specify how much you paid for each item on your inventory list

4. Securing Your Insurance Home Inventory- Store It Somewhere Safe

You'll be tempted to keep the inventory list in your home, but that's definitely not the safest place. Create a private album on an online site like Flickr or on the Cloud, and label it "Home Inventory." Print your inventory and keep it in a safety deposit box. Whatever you do, don't keep your only record of your possessions on your property.

5. Maintaining Your Home Inventory List- Update it Frequently

Whenever you make a big purchase, or even just every couple of years, reevaluate. This is also a good excuse to de-clutter as you go. Remember, an out-of-date home inventory could hold up the claims process at a time when that's the last thing you need.

American Red Cross Home Fire Campaign

4/5/2019 (Permalink)

It’s time to spring forward! As people TURN their clocks forward one hour, the American Red Cross reminds everyone to TEST their smoke alarms.

This weekend is also a good time for everyone to take these lifesaving steps to help prepare households for home fires, the nation’s most frequent disaster:

  • Check smoke alarms and replace batteries if needed. Working smoke alarms cut the risk of dying in a home fire by half. Test smoke alarms once a month. Change the batteries at least once a year, if your model requires it. Place smoke alarms on every level of your home, including inside and outside bedrooms, and sleeping areas.
  • Create and practice your home fire escape plan. Fire experts agree that people may have as little as two minutes to escape a burning home before it’s too late. This weekend, create a home fire escape plan with your household and practice it until everyone can escape in less than two minutes. Escape plans should include at least two ways to escape from every room and a meeting spot at a safe distance away from your home, such as your neighbor’s home or landmark like a specific tree in your front yard, where everyone knows where to meet.

HOME FIRE CAMPAIGN SAVING LIVES

Each year, the Red Cross responds to more than 62,000 disasters—the vast majority of which are home fires. Every day, seven people die in home fires, and most tragedies occur in homes without working smoke alarms. That’s why the Red Cross launched the Home Fire Campaign with community partners in 2014 to reduce needless deaths and injuries.

So far, the Home Fire Campaign has reached more than 1.7 million people and is credited with saving more than 500 lives across the country. The campaign’s volunteers and partners have also:

  • Installed more than 1.5 million free smoke alarms
  • Reached more than 1.3 million children through youth preparedness programs
  • Made more than 660,000 households safer from the threat of home fires

People can visit redcross.org/homefires for free resources and to learn more about how to protect themselves and their loved homes from fire, or contact their local Red Cross to find out about smoke alarm installation events in their community.